Refund policy

Returns

We want every order to bring a happy day. If you're not satisfied, you can request a return within 30 days of receiving your item. To be eligible, items must be unused, in their original condition, and in the original packaging.

To start a return, contact us through our Contact page with your order number and the reason for the return. We'll reply with return instructions. Please don't send items back without contacting us first, as returns may go to a different address than where they shipped from. For returns that aren't due to damage, a defect, or our mistake, the customer is responsible for return shipping costs.

Damaged, defective, or wrong items

If your item arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or issue a full refund - no need to send the item back in most cases.

Refunds

Once your return is received and inspected (or your damage claim is approved), we'll email you to confirm. Approved refunds are issued to your original payment method within 5-10 business days. Original shipping fees are non-refundable unless the item was damaged, defective, or incorrect.